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Technical Support Services

Makrobil technical support team can arrange its technical support services they give to customers within working hours as 7/24 according to customers demands. Makrobil monitors and reports the continuity of customer systems for server and active device in accordance with customer demands. If necessary it can realize remote interference and if remote interference isn’t possible it send technical team for onsite interference. Mokrobil technical support is free from brand and model, because of this customers taking advantage of Makrobil technical support, receive service from one point.

Periodic Maintenance
Makrobil provides you periodic maintenance service in order to make your hardware and software infrastructure work at the best level for performance and continuity therefore; besides extending devices' operating duration these periodic maintenances, both prevent performance losses of server and client and raise the work continuity. And also Makrobil provide repair of devices maintained and piece exchange under warranty.

Installation, Renovation, Transmission
Makrobil provide its customers installation, renovation and secure transmission and if necessary reinstallation of devices and operating systems. Makrobil makes necessary plan and project beforehand in case of probable interruptions in order to secure work continuity and prevent information losses and than in accordance with this plan realizes renovation, installation and transmission.

Help Desk
Makrobil, has enough technical support personnel for interfering in customer’s daily software and hardware problems onsite when remote interference is nor possible as well as provide solutions thorough phone and remote access.

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Phone : +90 (212) 412 1766, Fax : +90 (212) 422 8279, E-Mail : info@ekipteknoloji.com.tr