Technical Support Services
Makrobil technical support team can arrange its technical support services they give to customers within working hours
as 7/24 according to customers demands. Makrobil monitors and reports the continuity of customer systems for server and
active device in accordance with customer demands. If necessary it can realize remote interference and if remote
interference isn’t possible it send technical team for onsite interference. Mokrobil technical support is free from
brand and model, because of this customers taking advantage of Makrobil technical support, receive service from one point.
Makrobil provides you periodic maintenance service in order to make your hardware and software infrastructure work at
the best level for performance and continuity therefore; besides extending devices' operating duration these periodic
maintenances, both prevent performance losses of server and client and raise the work continuity. And also Makrobil
provide repair of devices maintained and piece exchange under warranty.
Installation, Renovation, Transmission
Makrobil provide its customers installation, renovation and secure transmission and if necessary reinstallation
of devices and operating systems. Makrobil makes necessary plan and project beforehand in case of probable interruptions
in order to secure work continuity and prevent information losses and than in accordance with this plan realizes
renovation, installation and transmission.
Makrobil, has enough technical support personnel for interfering in customer’s daily software and hardware problems
onsite when remote interference is nor possible as well as provide solutions thorough phone and remote access.